Legal

Privacy Policy

Effective date: [Insert Date] · Last updated: [Insert Date]

This Privacy Policy explains how Nexaibyte Ltd ("Nexaibyte," "we," "us," or "our") collects, uses, discloses, and protects information when you visit nexaibyte.com, submit a form, message us, or interact with any service, integration, or platform connected to our business — including Meta/Facebook Platform integrations such as WhatsApp, Messenger, or webhook-based services.

/ 01

Information We Collect

We collect information you provide directly to us, and limited information generated automatically when you interact with our website or connected messaging services.

Information you provide:

  • Full name
  • Phone number / WhatsApp number
  • Email address
  • Property or project location
  • Service(s) you are interested in (e.g. Smart Home Systems, CCTV, Starlink Installation, Solar Power Systems, Software Integration)
  • Project details and any other information you choose to include in a message to us

Information collected automatically: standard technical data such as IP address, browser type, device type, and general usage data, which helps us keep the site secure and functioning correctly.

/ 02

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quote requests, and service bookings
  • Schedule site assessments, installations, and follow-up support
  • Communicate with you about your project via phone, email, or WhatsApp/Messenger
  • Improve our services, website, and customer communication
  • Maintain records required for business, accounting, or legal purposes

We do not use the information you submit for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal information to third parties.

/ 03

Facebook / Meta Platform Data

Nexaibyte may use Meta Platform services — including WhatsApp Business, Messenger, and related webhook integrations — to receive and respond to customer inquiries. Where this applies:

  • We receive data such as your name, phone number, profile information made available by the platform, and the content of messages you send us through that channel
  • This data is used solely to respond to your inquiry, provide requested services, and maintain a record of the conversation for customer support purposes
  • Data received through Meta Platform integrations is processed through our webhook infrastructure and is not sold, rented, or shared with third parties for advertising or marketing purposes
  • We access and use Meta Platform Data in accordance with the Meta Platform Terms and Developer Policies
Deletion requests

You may request deletion of any data we have received about you through a Meta Platform integration at any time by contacting us using the details in the "Contact Us" section below. We will process deletion requests within a reasonable timeframe and confirm once complete.

/ 04

How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

  • Service providers: tools we use to operate our business, such as our workflow automation platform (n8n), hosting providers, and communication tools — solely to deliver the services you requested
  • Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request
  • Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality obligations
/ 05

Data Security

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

/ 06

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy — including responding to your inquiry, delivering a service, or meeting legal and accounting obligations — after which it is deleted or anonymized, unless a longer retention period is required by law.

/ 07

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent to future communications at any time

To exercise any of these rights, contact us using the details in the "Contact Us" section below.

/ 08

Cookies & Tracking

Our website may use basic cookies or similar technologies necessary for the site to function correctly. We do not currently use third-party advertising trackers. If this changes, this policy will be updated accordingly.

/ 09

Children's Privacy

Our services are directed at businesses and adult consumers. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

/ 10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

/ 11

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

  • Company: Nexaibyte Ltd
  • Location: Nigeria
  • Email: Loading…
  • Phone / WhatsApp: Loading…

Have a project in mind?

Tell us what you're working with and we'll follow up to schedule a site assessment.

Request a Quote